Purpose of this Privacy Statement
This statement explains how we collect and process your personal data while you use the site. The site is not intended for minors, and we do not knowingly gather data about children. Please read it together with any further privacy notices we may give for particular data collection or processing, so that you fully understand how we use your data.
Who We Are and How to Reach Us
The site and application (together or individually, the "Site") are operated by the licensed operator of Vegas Spins. Vegas Spins holds a licence from its gambling regulator, under an online gambling licence currently in force. the licensed operator of Vegas Spins (referred to as "Vegas Spins", "we", "us", or "our" here) is the data controller and decides the purposes and means of processing your data. We take those controller duties seriously. We have appointed a data privacy officer to deal with questions about this statement. For any query about this Privacy Statement, or to exercise your data rights, contact our data privacy officer through a dedicated channel. You may complain to the relevant data protection authority at any time, but we would rather put things right directly, so please contact us first.
Updates to this Statement and Your Duty to Tell Us About Changes
We reassess this Privacy Statement regularly, and the date of the latest update appears at the end. It is important that the data we hold about players stays accurate and current, so please let us know of any changes to your information while your account is open.
Links to Third-Party Sites
Our site may include links to external websites, plugins, or apps. Using these may let third parties collect or share your data. We do not control those sites and are not responsible for their privacy practices. When you leave our site, we recommend reading the privacy policies of the sites you visit.
The Information We Collect About You
Personal data means any information that identifies an individual, other than anonymised information. We collect data you give us directly, for example during account registration or when contacting support. We also obtain it from public or third-party sources, such as social platforms and data aggregators. We may collect, use, store, and share several kinds of your personal data, grouped as: Identity Details, Photographic Proof, Contact Details, Financial Details, Transaction Details, Technical Details, Profile Details, Usage Details, and Marketing and Communication Details. We also handle Aggregated Data such as statistics or demographics for various purposes. Although it derives from personal data, it is not personal data where it does not identify you. If aggregated data is ever linked back to you, we treat it as personal data under this statement.
What Happens If You Do Not Provide Personal Information
Where the law or our contract terms require us to collect data (for example, under the Player Terms) and you do not provide it, we may be unable to perform the agreement, such as letting you bet. We may then withdraw access to products or services and will tell you if that happens.
How We Collect Your Personal Information
We collect data through direct contact (you give us Identity, Contact, and Financial Details via forms, post, calls, emails, and so on), through automated means (your interactions with the Site produce Technical Details via cookies and similar technology), and through third-party or public sources such as analytics firms, ad networks, search providers, technology and payment vendors, and data brokers.
How We Use Your Personal Information
We collect data to provide a better service, to keep the Site running smoothly and safely, and to tailor your experience. We process your data to set up and manage your account, deliver a personalised service, handle queries and issues, study customer patterns and demographics, gauge how relevant our marketing is, and meet regulatory duties, including sharing with the authorities for AML, KYC, and fraud checks.
Marketing
You will receive marketing from us if you hold an account and have not opted out, or if you are not an account holder but asked for information or used our services and consented. Stop marketing by contacting us or through the Site settings. Opting out does not affect data you gave us for non-marketing reasons.
When We Share Your Personal Information
We may share data with group companies and outside parties such as IT and administration providers, software licensors needed for the services (for example, game providers), payment processors, verification services for fraud prevention, marketing senders, professional advisers, authorities that require reports, and possible buyers in a business change. We require third parties to keep data secure and lawful, and to use it only as we instruct.
How We Keep Your Data Safe
We have put appropriate safeguards in place against accidental loss, unauthorised access, alteration, or disclosure of data. Access is limited to staff who need it and who are bound by confidentiality. We have procedures for suspected breaches and will notify you and the regulators where required.
How Long We Retain Your Data
We keep data only as long as we need it for the purposes we collected it, including legal, regulatory, tax, accounting, or reporting needs. We keep it longer where there is a complaint or a possible dispute. In some cases you can ask us to delete it. We may anonymise data for research or statistics and use it indefinitely without further notice.
Your Legal Rights
In certain circumstances, data protection law gives you rights such as access, correction, erasure, objection, restriction, and portability of your data. Contact us to exercise a right, and we will assess whether it applies. There is usually no fee, though we may charge a reasonable amount or refuse a baseless or repetitive request. We may ask you to verify your identity and for more details so we can respond quickly. We aim to reply within one month, with extensions possible for complex requests, keeping you updated.